FAQs

FAQs

Hmm.. Should I hire Luxion?

What services does Luxion offer?

Luxion specializes in Window Cleaning for residential and commercial properties

Where does Luxion Serve?

We Service: Sherman Oaks-Oxnard-Moorpark + Malibu. We may go into Los Angeles,
Ventura, Fillmore depending on the size of the job. Text/Call//Email:
916-462-2756/info@luxionwindowcleaning.com: to find out if you qualify

Is Luxion insured?

Yes, we are fully insured for your peace of mind. Feel free to reach out for further details.

What happens if you damage something?

We take every precaution to prevent damage, but if an accident occurs, we’ll cover it!

Does Luxion clean both interior and exterior windows?

Yes, in addition to screens, tracks, frames, and sills of the window.

Do you clean high-rise buildings?

We specialize in residential and low-to-mid-rise commercial buildings. We do not service high-rise buildings yet.

How do you clean?

Glass

1. Traditional method of: Mops & Squeegees (With Dawn Dish Soap as the ONLY
solution) 2. Reverse-Osmosis Deionization Tanks (Water-Purification Tanks) Paired with (Non-Scratch) Nylon Brush-Heads

Screens:

Hand Clean (To Avoid Damage) using a Dedicated Screen-Cleaning-Machine with Water Jets & Stiff Bristles deeply scrubbing the mesh and frames of the screens.

Tracks:

Deep clean using water, Brushes, and Vacuums:
(1. Flush 2. Scrub 3. Vacuum, and 4. Detail)

Frames & Sills:

Deep Scrub using Nylon Brush-Heads & Pure-Water (to get all dirt & oxidation off the frames for aesthetics & longevity)

What if it rains after my windows are cleaned?

We offer an Unlimited 30-Day Warranty—One of the reasons we charge more than others. You’re Covered!

How to work with Luxion

What hours do you clean?

Mon-Fri + Saturday/Sunday: 8am-7pm

How can I get a quote/book a job?

You can request a free quote by filling out our contact form or calling us directly.

How much does window cleaning cost?

Pricing varies based on factors like window size, number of windows, and accessibility. Contact us for a personalized quote instantly!

Do you offer discounts for recurring services?

Yes! We provide steep discounts for regularly scheduled cleanings (e.g., monthly, quarterly)

How long does a window cleaning appointment take?

The duration depends on the number of windows and their condition, but most jobs take between 2–4 hours.

Do I need to be home for the cleaning?

Not necessarily. If we’re only cleaning exterior windows, you don’t need to be home

What if I need to reschedule or cancel?

We understand that schedules change! Just let us know at least 24 hours in advance. (No fees, the notice just helps us keep our technicians moving!)

Do you require a deposit?

No, we don’t require a deposit. Payment is made after service completion and 100% Satisfaction

What payment methods do you accept?

We accept: Cash, Check, Zelle, or Venmo. (Soon to accept Card)

How often should I get my windows cleaned?

Most homes & commercial buildings should be cleaned every 3–6 months, while
storefronts often need weekly, bi-monthly cleanings, or monthly cleanings.

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